Privacy Policy

Your Data at dhon88
Fully safe and secure

We believe your personal data belongs to you alone. Read dhon88's Privacy Policy to understand how we collect, use, and protect your data.

Last Updated: January 2026
In Bengali
In Line with International Standards

Welcome to dhon88. We understand how important your personal data security is online. This Privacy Policy clearly outlines what information we collect, why we collect it, and how we keep it safe. Reading it in full will give you the confidence to use dhon88 worry-free.

This Privacy Policy applies to all services on the dhon88 platform — including the website, mobile app, and other digital services.

Section 01What Information We Collect

We collect various types of information when you use the dhon88 platform. This data falls into two main categories — what you provide directly, and what our system collects automatically.

Information You Provide

  • Full name, date of birth, and national ID number (for KYC verification)
  • Mobile number and email address
  • Mobile Banking, Nagad, Rocket, or bank account details (for payments)
  • Profile photo and address details (optional)
  • Messages and complaints submitted to customer support

Automatically collected information

  • IP address and device type (mobile/tablet/PC)
  • Browser type, operating system, and language settings
  • Session duration and login/logout timestamps
  • Gaming history, bet amounts, and outcomes
  • Click and navigation patterns (to improve user experience)
Type of Information Purpose Mandatory?
Identity Information KYC Verification & Account Security Yes
Contact Information Sending support messages and notifications Yes
Payment Information Processing transactions Yes
Device Information Fraud Prevention & Security Automatic
Game History Responsible Gaming Monitoring Automatic

Section 02How We Collect Information

Dhon88 collects your information through clearly defined methods. Every approach is fully transparent — we do not gather data through any hidden means.

  • Information you provide directly when filling out the registration form.
  • Copies of identity documents uploaded for KYC verification.
  • Automatic logging during platform login and gameplay.
  • Browsing data collected via cookies and similar tracking technologies.
  • Transaction confirmation details received from payment providers.
  • Information you send via customer support chat or email.

We never purchase or obtain data from third-party sources without your consent.

Section 03Purpose of Data Use

We only use your information for specific, legitimate purposes. Upholding your privacy is one of our core responsibilities.

  • Account Management: To create your account, manage logins, and ensure account security.
  • Identity Verification (KYC): To verify your age and identity in accordance with international regulations.
  • Payment Processing: To process deposits and withdrawals quickly and securely.
  • Fraud Prevention: To detect suspicious activity and keep your account secure.
  • Responsible Gaming: To identify excessive gaming patterns and provide appropriate support.
  • Service improvement: To analyze data and improve your experience on the platform.
  • Notifications & Promotions: To send you offers and bonus updates tailored to your preferences.
  • Legal Obligations: To comply with directives from the licensing authority.

You can opt out of promotional messages at any time. Contact customer support or use the unsubscribe option in any of our emails.

Section 04Data Sharing & Third Parties

Dhon88 does not sell your information to third parties. However, limited data may be shared with trusted partners solely to deliver our services.

When Your Information Is Shared

  • Payment gateway and mobile banking providers (only data necessary for transaction processing).
  • Game software providers (limited data required for game operation).
  • Technology infrastructure providers (hosting and cloud services).
  • Legal authorities (as required by court order or licensing regulators).
  • KYC verification service provider (for identity confirmation).

All third parties are contractually bound to uphold our privacy standards. We share only the minimum information necessary to provide our services.

Section 05Cookies & Tracking Technologies

Dhon88 uses cookies and similar technologies on its website to enhance your browsing experience and keep the platform secure.

Cookie Types

  • Essential Cookies: Required to maintain login sessions and ensure security — these cannot be disabled.
  • Functional Cookies: To remember your preferred language, theme, and settings.
  • Analytics Cookies: To understand which pages are most visited and improve our services accordingly.
  • Security Cookies: To detect fraudulent logins and unusual account activity.

You can disable non-essential cookies through your browser settings. Note that some features may not function as intended if you do.

Section 06Data Retention & Deletion

We only retain your data for as long as necessary. Once your account is closed or the applicable legal retention period expires, your information is deleted in accordance with our data policies.

  • Active account data — retained for as long as the account remains open.
  • Financial transaction records — retained for up to 5 years as required by law.
  • KYC documents are retained for up to 3 years after verification.
  • Personal data after account closure — deleted within 6 months.
  • Support messages — deleted 12 months after the issue is resolved.

We are obligated to retain certain data long-term for legal or regulatory reasons. You will be notified separately in such cases.

Section 07Your Rights & Controls

As a registered member of the dhon88 platform, you have certain important rights over your own data.

  • Right to Know: You may request details on what personal data we hold about you.
  • Right to Rectification: You may request corrections to any inaccurate or outdated information.
  • Right to Erasure: You may request deletion of your data under certain conditions.
  • Right to Restrict Processing: In certain cases, you may request that the processing of your data be restricted.
  • Right to Portability: You may request a copy of your data in a structured, portable format.
  • Right to Object: You may object to the use of your data for marketing or analytics purposes.

To exercise any of these rights, contact our customer support team. We will respond within 30 business days.

Section 08Minor Protection Policy

Dhon88 is strictly an adults-only (18+) platform. We do not knowingly collect personal information from minors.

  • Age verification is mandatory at the time of registration.
  • Age verification is conducted as part of the KYC process.
  • Accounts belonging to users under 18 are immediately closed and all associated data is deleted.
  • If we become aware of any account belonging to a minor, immediate action is taken.

If you suspect a minor is using your account, please contact our support team immediately.

Section 09Security Measures

Dhon88 uses industry-leading technology to protect your data. Our security systems operate 24/7 without interruption.

  • Across all data transmissions SSL/TLS Encryption Is used.
  • Stored Data AES-256 Encryption Protected by.
  • Passwords are never stored in plain text — only in hashed format.
  • Two-Factor Authentication (2FA) is available to keep your account secure.
  • Regular security audits and penetration testing are conducted.
  • Suspicious login attempts are automatically detected and you are alerted immediately.
  • Maximum physical security is maintained at our data centers.

In the event of a security breach, we will notify affected users within 72 hours and take immediate action.

Section 10Policy Changes & Contact

We may update this Privacy Policy from time to time. You will be notified before any significant changes take effect.

  • A notice will be posted on the website whenever the policy is updated.
  • Significant changes will be communicated via email or SMS.
  • If you do not agree to the updated policy, you will have the option to close your account.

Contact Information

Contact us for any privacy-related questions or requests:

Support hours: 7 days a week, 24 hours a day

Protecting Your Privacy The dhon88 Commitment

Data Protection

Highest-grade encryption

Every transaction and personal detail is protected with SSL and AES-256 encryption. Your dhon88 account is always secure, backed by bank-grade security standards.

Transparency

Fully transparent data policy

We operate with full transparency. What data we collect and why — it's all clearly communicated. There is no hidden tracking on dhon88.

Controls

You're in Control of Your Data

View, update, or request deletion of your data at any time. At dhon88, you own your data.

Never Sold

Your data is never sold

Dhon88 never sells your personal information to third parties. Our business model is built entirely around the user's best interests.

24/7 Protection

Round-the-clock security monitoring

Our security team monitors your account 24 hours a day, 7 days a week. Alerts are sent immediately upon any suspicious activity.

Accountability

Responsible Data Use

We use your data solely to improve our services — to personalize your experience and promote responsible gaming.

Safe Gaming

Start Playing in a Safe Environment

Your data is protected and your privacy is guaranteed at dhon88. Join now and enjoy the best gaming experience.

বাংলা